Job Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Job Description

If creating memories and being part of an exceptional guest experience appeals to you, perhaps you would be interested in joining the outstanding team of hospitality professionals at the Fairmont Washington, D.C.

Reporting to the Banquet Manager, the Banquet Server is responsible for offering individual warm and welcoming service by paying attention to the guests needs and looking for every opportunity to Wow and delight the guest with your knowledge and service levels. Serves meals for banquet functions.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

responsibilities and essential job functions include but are not limited to the following: 

• Consistently offer professional, friendly and engaging service
• Assist guests regarding menu items in an informative and helpful way
• Serve all food and beverage items for assigned banquet meetings
• Have full knowledge of beverage lists and all menu items being served 
• Follow outlet policies and procedures
• Follow established service guidelines and practices for each individual event.
• Demonstrate the expected standards of table service and wine/ beverage knowledge.
• Follow all safety and sanitation policies when handling food and beverage 
• Clears and resets tables at conclusion of each course with the needed Mise en place.
• Maintain a positive service attitude at all times and be willing to help and advise guests with all questions and requests they may have
• Available to work varied shifts based on business demands, including but not limited to, weekends and holidays
• Complete other duties as assigned

What's in it for you?

• Competitive Salary
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities 

Rate of Pay: $10.00 per hour plus tips 

Qualifications

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

• Previous food and beverage experience required. Basic food and wine knowledge required
• Previous banquet experience preferred
• Minimum of one-year experience as a server in a fine dining restaurant is preferred
• Excellent communication and organizational skills
• High energy level; friendly; outgoing; team player, good salesmanship

• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively with fellow colleagues as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• ServSafe Food Handlers certification an asset

Physical Demands

This position requires:

• Constant standing and walking throughout shift
• Constant lifting and carrying up to 40 lbs
• Frequent kneeling, pushing and pulling up to 40 lbs
• Occasional ascending or descending stairs and ramps

Additional Information

If creating memories and being part of an exceptional guest experience appeals to you, perhaps you would be interested in joining the outstanding team of hospitality professionals at The Fairmont Washington, D.C., Georgetown.

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