Genesis Call Center recruits, trains, and manages remote Customer Service Representatives (CSRs) who support national brands in customer service, tech support, and sales. Our secure, cloud-based systems allow CSRs to work from home while delivering professional service.
We are seeking skilled and service-minded individuals to join our team as Customer Service Agents. In this role, you will handle inbound customer interactions for major brands, using our provided systems to resolve issues, answer questions, and ensure customer satisfaction.
This is a phone-based customer service position that offers schedule flexibility and the ability to provide support from your designated workspace. A multi-step onboarding and client certification process is required before servicing can begin.
Responsibilities:
Answer inbound calls and assist customers with questions, concerns, or product/service issues
Use provided tools to document and resolve customer needs accurately
Follow established protocols for communication and case handling
Participate in required certification courses to qualify for client assignments
Deliver service in a professional and brand-aligned manner
Maintain performance targets in quality, communication, and efficiency
High school diploma or GED required
Must be at least 18 years of age
Authorized to work in the United States
U.S. resident (excluding residents of CA, CO, CT, MA, MD, NY, OR, WA, or WI)
Strong communication and active listening skills
Basic computer knowledge and typing ability
Ability to follow detailed instructions and meet performance standards
Prior customer service or call center experience is a plus
Spanish language skills are a bonus
Remote position – no commute
Paid training (after client certification)
Flexible schedule options
Paid time off
Career advancement opportunities
Access to telehealth benefits
All information kept confidential under EEO guidelines
Follow us on Facebook at:
Onsite Starke, Florida OfficeLaw Firm Bernheim Kelley, LLC, has an opening for a receptionist with 2 + years of administrative office experience. The firm is seeking a candidate who is proficient in both English and Spanish and can be able to translate....
...provides a peaceful setting for those seeking treatment for mental illness. Brooke Glen offers unique and individualized programming... .... Website: POSITION SUMMARY The Mental Health Technician functions as an active part of the treatment team, providing...
The IQVIA Advanced Analytics team is one of the leading healthcare analytical teams in the world. It offers excellent opportunity to work with complex big data and apply predictive analytics/machine learning methodologies in a fast-paced and intellectually stimulating...
Possible Internship Areas:~Investments~Construction~Master-Planned Community Development~Residential Rental Development~Home Building... ...~Positive attitude, adaptability, and eagerness to learn~Availability to work full-time during the summer internship period...
...Farm Bill Wildlife Biologist I or II Location: Redwood Falls, MN and Olivia, MN Application Deadline: December 18, 2025 Anticipated... ...with Pheasants Forever, Inc. (PF), USDA Natural Resources Conservation Service (NRCS), Soil and Water Conservation Districts (SWCDs),...