Job Description

Our associates celebrate lives. We celebrate our associates. Consider the possibilities of joining a Great Place to Work! Provide leadership and vision for strategic planning of property, design development, and construction in accordance with Company policies and government regulations. Direct continuous property expansion and improvement, and manage natural resources. Lead the Property Management Department in accordance with Company policy and state and federal regulations by using skills and experience in business management, leadership, risk management, human resources development, and professional development to provide excellent service to every customer and achieve departmental service and financial goals. **Essential Job Functions:** Must be able to perform the essential functions of the job with or without reasonable accommodations. **Business & Sales Management** **_Customer service_** - Monitor areas of responsibility to assist in providing a high level of customer service necessary to achieve targeted goals. Lead, support internal customers to achieve individual, team departmental and company goals. **_Process Management_** - Direct the acquisition, development, and planned use of cemetery property to conserve resources. Oversee construction projects throughout the cemetery. Plan and design improvements to cemetery property in accordance with Company policies and government regulations. Understand the process required to obtain entitlements and permits and take action to procure them in a timely manner. Proactively identify cost savings and revenue enhancement opportunities. Evaluate specifications for plan procedures, start and completion dates, and staffing requirements for each phase of construction projects. Hire, direct and motivate supervisory personnel, subcontractors and staff engaged in planning and executing projects. Inspect property under construction on a regular basis to ensure the work conforms to specifications, budget and schedule. Recommend and implement changes to guarantee customer satisfaction and change processes and/or policies to improve productivity. **_Budget_** - Monitor expenses and capital expenditures for assigned cost centers & capital projects within approved guidelines and provide detailed information for analysis as necessary. Establish safeguards against fraud, waste, and inefficiency. **_Policies & procedures_** - Ensure that written policies and procedures are current for all key business processes, and that staff is well informed and trained in them; ensure that any new policies and procedures comply with the SCI Health & Safety manual. Adhere to safety rules and regulations, and report unsafe practices to Safety Coordinator. **_Goods and services_** - Ensure that the goods and services the department provides are aligned with customer needs and support the Company's strategic initiatives. **Leadership** + Provide leadership to all departments in the areas of responsibility by setting the example, providing encouragement and support, and ensuring that the staff is trained at regular intervals. + Ensure that open two-way communication occurs daily with all the staff; schedule monthly staff meetings with written agendas and action items; maintain written records of the meetings. + Champion the Company's strategic goals by understanding them, articulating them, and partnering with Operations Management to achieve those goals. + Consistently model Company values of respect, integrity, service excellence and enduring relationships. + Align department goals and activities with the Company goals. + Actively participate and contribute in cross-functional dialogue to improve customer service, increase productivity and profitability. + Actively participate in and promote Town Hall meetings for improved employee communications. + Consistently demonstrate a high level of critical thinking when providing solutions to business issues. + Maintain a positive working relationship with co-workers. + Promote a safe work environment for all employees. + Establish and maintain clear written job expectations, procedures, and quality service guidelines for At-Need Administration as necessary. + Provide constructive feedback and positive recognition when appropriate. + Take appropriate accountability measures when required. + Demonstrate active support for senior management and the Company in meetings, in training, and in one-on-ones. **Risk Management** + Ensure that all Office activities are conducted in accordance with the rules and regulations of the Company and with state and federal regulatory agencies so that no fines or citations are issued for noncompliance. + Ensure that regular Health & Safety Meetings are held and documented, and that all staff are fully trained in every health & safety regulation. **Human Resources Development** + Provide regular training, cross-training, skill enhancement, and educational opportunities for all staff; ensure that all these efforts are documented and that records are placed in the Offices' training files and in the Employee Personnel File in Human Resources. + Ensure that departments' human resource development plans are aligned with the Company business strategy. + Work with staff to set periodic attainable goals in each area of their responsibilities; regularly monitor progress to stay on track; and ensure that goals are aligned with Company strategy. **Professional Development** + Work with the Senior Vice President of Operations to set professional development goals and schedules. + Ensure that seminars, classes, and other professional development opportunities are aligned with Company strategy; and that they contribute to job satisfaction and personal growth. + Participate in community organizations and events that promote Rose Hills and that are aligned with the Company community relations plan. **Key** **Competencies** As Mid-Level Management, incumbent is expected to meet or exceed the Key Competency requirements of Active Learning, Aligning Performance for Success, Driving Execution, and Technology Savvy, Meeting the behavior standards in each Competency links directly to the annual Performance Review. **Experience and** **Education** Five years or more of supervisory or management experience required Ten years' experience in the design, development, and operation of cemeteries B.S. degree in Landscape Architecture, Engineering, or equivalent Business Administration courses a plus **Special** **Skills** Valid CA Driver's License required Skilled at managing natural resources Platform speaking and presenting to groups Lead teams and mentor team members Ability to read and understand complex state and federal regulations Knowledge of construction techniques and processes Ability to formulate, track, adhere to, and report budgets Advanced proficiency in HMIS Public speaking skills Demonstrated skill in achieving operation goals Knowledge of policy development, EEO, and Cal OSHA regulations Excellent oral and written English communications skills High level of critical thinking and problem solving Knowledge of Rose Hills Park Rules & Regulations Good interpersonal skills to relate well with people at all levels Ability to train others Excellent interpersonal relations skills Detail-mindedness Problem solving skills Self-motivated and flexible Warmth, compassion, empathy Diplomacy under pressure Ability to multi-task, prioritize tasks, and differentiate levels of importance High level of communication and listening skills Cultural sensitivity to the diverse community that Rose Hills serves Advanced PC skills with MSWord, Excel, and Outlook **Working** **Environment** Work around construction projects outdoors in a variety of weather conditions; work near moving machinery, and is frequently exposed to wet and/or humid conditions; occasionally work exposed to fumes, dust, or airborne particles, mud, toxic or caustic chemicals, and risks of electrical shock. The noise level from equipment is usually loud to very loud. Occasionally travels both within California, and outside the State. Must be able to remain positive, calm, and composed during stressful situations; and present a professional appearance at all times. Must work daily with interruptions and changing schedules; be able to work a flexible schedule, depending on business needs; work occasional evenings and/or weekends. **Physical** **Requirements** Use hands and fingers to handle, feel, or operate objects, tools or controls, and reach with hands and arms; occasionally is required to sit on equipment, and grasp levers and handles and stand, talk, and hear; occasionally is required to walk, sit, climb, balance, stoop, kneel, crouch, crawl, taste, and smell. Must frequently lift and/or move up to 50# and occasionally lift and/or move up to 100#. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception, and the ability to adjust focus. **Compensation:** $120k - $160k per year Exact compensation may vary based on skills, experience, and location. **Benefits (dependent upon eligibility):** Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care)*Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program **_Rose Hills is an Equal Opportunity Employer. The company's hiring procedures do not discriminate against any person on the basis of race, color, national origin, religion, ethnicity, age, sex, sexual-orientation, veteran's status or disability, or any other legally protected status._** **_SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities._** **_As part of your pre-employment background check, your criminal conviction history will be verified given that this role requires the following material job duties: Supervising/management role that requires working with and leading associates. Convictions creating a direct, adverse, and negative relationship with the identified job duties may result in withdrawal of a conditional job offer._** Postal Code: 90601 Category (Portal Searching): Operations Job Location: US-CA - Whittier Job Profile ID: R00139 Time Type: Full time Location Name: Rose Hills Company

Job Tags

Full time, Temporary work, For subcontractor, Outdoor, Flexible hours, Afternoon shift,

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