The Head Waiter assists the Restaurant Manager in the supervision of Restaurant personnel to ensure total guest satisfaction regarding food quality, service, and hygiene standards. He/she contributes to the success of his/her assigned area by performing a variety of operational, financial, and motivational tasks. A minimum of five years of experience in a four or five-star cruise ship, hotel, restaurant, and/or high-volume food service facility is required for this position.
External Hiring Requirements:
· Two to three years previous Head Waiter, Captain or Chef de Rang experience,preferably in a 4 or 5 star restaurant or hotel.
· One to two years previous Supervisory or Restaurant Manager experience,preferably in a 4 or 5 star Restaurant.
· Extensive knowledge of the restaurant and/or food service industry. Abilityto use appropriate food and beverage terminology and pronunciation.
· Knowledge of principles and processes for providing customer and personalservice including needs assessment, problem resolution and achievement.
· Knowledge of policies and practices involved in the human resources function.Ability to manage the international staff in a positive and productive mannerby motivating, developing and managing employees as they work. Ability toutilize and administer the disciplinary action process through coaching andcounseling to improve performance or terminate employment.
· Ability to work positively and cooperatively in a diverse team environment tomeet overall established time frames for the entire food service operation.Ability to communicate tactfully with, department heads, coworkers and othershipboard employees to resolve problems and negotiate resolutions.
· Working knowledge of computers, Internet access and the ability tonavigate within a variety software packages such as Excel and Word.
· Equivalent of High School Diploma is a minimum requirement.
· Bachelor’s degree in hospitality management, business administration orrelated field from an accredited college or university or the internationalequivalent preferred.
...Position Summary PPC is seeking an Environmental Health and Safety (EHS) Manager for our Buffalo Grove IL facility. This role will provide leadership... ..., state, and local EHS regulations, as well as PPCs internal policies and programs. It will also collaborate with internal...