HVAC Service Manager Job at Northern Wolves Inc, Brooklyn, NY

NnFkVW5oQW1wSStnOG9GcDdKS0g1OHhnSlE9PQ==
  • Northern Wolves Inc
  • Brooklyn, NY

Job Description

Northern Wolves Inc is seeking a dynamic and experienced HVAC Service Manager to join our leadership team. In this pivotal role, you will oversee our HVAC service operations, ensuring exceptional service delivery and customer satisfaction. Your strong leadership skills and HVAC expertise will help guide a talented team of service technicians while driving operational efficiency and excellence.

As the HVAC Service Manager, you will be responsible for managing service contracts, coordinating service calls, and ensuring that all work adheres to industry standards and safety regulations. You will foster a culture of accountability, professionalism, and continuous improvement, enhancing the overall customer experience. If you are a proactive problem solver with a passion for the HVAC industry, we want you to be part of our team!

Responsibilities

  • Lead and manage the HVAC service department, including scheduling, staffing, and performance management.
  • Ensure high levels of customer satisfaction through effective service delivery and prompt resolution of issues.
  • Oversee service contracts, estimates, and pricing for HVAC repairs and maintenance.
  • Review and approve service call logs and invoices to ensure accuracy and compliance.
  • Develop and implement service policies and procedures to optimize operational efficiency.
  • Conduct regular training for service technicians to enhance skills and knowledge of HVAC systems.
  • Monitor key performance indicators (KPIs) and prepare reports for senior management.

Requirements

  • Bachelor's degree in Business Administration, Engineering, or a related field preferred.
  • Minimum of 5 years of experience in HVAC service management or supervisory roles.
  • Strong technical knowledge of HVAC systems and equipment.
  • Excellent leadership and team-building skills.
  • Proficient in service management software and Microsoft Office Suite.
  • Strong problem-solving abilities and attention to detail.
  • Outstanding communication and customer service skills.
  • Valid HVAC certification and relevant licenses as required by local regulations.

Benefits

  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Training & Development

Job Tags

Holiday work, Full time, Local area,

Similar Jobs

CrossFit of Fremont

Group Fitness Coach Job at CrossFit of Fremont

 ...helping others live stronger, more capable livesinside and outside the gym. Were looking for a motivated Personal Trainer / Group Fitness Coach who wants to grow as an individual, develop their coaching craft, and contribute to a team that truly supports one another.... 

SouthernMED Pediatrics

Medical Office Specialist Job at SouthernMED Pediatrics

 ...Description What it means to be a Medical Office Specialist with Us We value our families we serve, our communities and our team members...  ...and providers strive to make each encounter pleasant and informative while respecting the time and individual needs of our patients... 

Dave White Chevrolet

Body Shop Technician Job at Dave White Chevrolet

Large scale, high volume facility is in need of an experienced Body Technician!White Family Collision Center is growing! We are looking for a motivated and experienced Body Shop Technician. If you are tired of where you work and are looking for a new opportunity, come... 

Insight Global

Survey Crew Chief Job at Insight Global

 ...JOB DESCRIPTION As a Survey Crew Chief, you will plan, organize, and direct the work of one or more crew members engaged in field surveying. Responsibilities include, but are not limited to: -Reading and interpreting civil engineering and survey plans -Applying thorough... 

Philadelphia Housing Authority

Senior Investigator Job at Philadelphia Housing Authority

 ...supervision of the Vice President of Audit and Compliance manages the Investigations unit within the Office of Audit & Compliance. Conducts...  ...for approval, and timely service of associated warrants; Assists other staff in the coordination of significant or major investigations...