HVAC Service Manager Job at Northern Wolves Inc, Brooklyn, NY

NnFkVW5oQW1wSStnOG9GcDdKS0g1OHhnSlE9PQ==
  • Northern Wolves Inc
  • Brooklyn, NY

Job Description

Northern Wolves Inc is seeking a dynamic and experienced HVAC Service Manager to join our leadership team. In this pivotal role, you will oversee our HVAC service operations, ensuring exceptional service delivery and customer satisfaction. Your strong leadership skills and HVAC expertise will help guide a talented team of service technicians while driving operational efficiency and excellence.

As the HVAC Service Manager, you will be responsible for managing service contracts, coordinating service calls, and ensuring that all work adheres to industry standards and safety regulations. You will foster a culture of accountability, professionalism, and continuous improvement, enhancing the overall customer experience. If you are a proactive problem solver with a passion for the HVAC industry, we want you to be part of our team!

Responsibilities

  • Lead and manage the HVAC service department, including scheduling, staffing, and performance management.
  • Ensure high levels of customer satisfaction through effective service delivery and prompt resolution of issues.
  • Oversee service contracts, estimates, and pricing for HVAC repairs and maintenance.
  • Review and approve service call logs and invoices to ensure accuracy and compliance.
  • Develop and implement service policies and procedures to optimize operational efficiency.
  • Conduct regular training for service technicians to enhance skills and knowledge of HVAC systems.
  • Monitor key performance indicators (KPIs) and prepare reports for senior management.

Requirements

  • Bachelor's degree in Business Administration, Engineering, or a related field preferred.
  • Minimum of 5 years of experience in HVAC service management or supervisory roles.
  • Strong technical knowledge of HVAC systems and equipment.
  • Excellent leadership and team-building skills.
  • Proficient in service management software and Microsoft Office Suite.
  • Strong problem-solving abilities and attention to detail.
  • Outstanding communication and customer service skills.
  • Valid HVAC certification and relevant licenses as required by local regulations.

Benefits

  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Training & Development

Job Tags

Holiday work, Full time, Local area,

Similar Jobs

Planned Parenthood

Travel Registered Nurse II Job at Planned Parenthood

 ...abortion care, or ultrasound nursing experience. A Generous...  ...medication administration, emergency management, and consultation with...  ...Willingness and ability to travel to any/all PPRM abortion providing...  ...and equipment. Provide case management and follow up for... 

City Parks Foundation

Seasonal Tennis Instructor (Youth and Seniors) Job at City Parks Foundation

 ...parks as classrooms, we provide learning experiences and hands-on activities in urban forests, coastal areas, and gardens. Free golf, tennis, track & field, soccer, and fitness programs bring high-quality instruction and equipment into areas where few organized athletic... 

Remote Customer Service Jobs

Weekend Remote Chat Support Specialist - No Experience Required - $25-$35/hr - Flexible Online Job Job at Remote Customer Service Jobs

 ...digital lifestyle company is expanding its weekend customer support operations and is hiring...  ...supplemental income or transition into remote work with flexible weekend shifts. If youre...  ..., and looking for a job you can do from home, this is a legitimate chance to join a growing... 

Pinch

PINCH Max Cleaner Job at Pinch

Key Responsibilities: Perform common area and turnover cleaning for multifamily properties. Follow provided cleaning checklists and maintain high-quality standards. Ensure timely completion of all assigned tasks according to the jobs specific requirements. Maintain...

Northwestern Medical Group

Physician: Sleep disorders, Palos Heights, IL Job at Northwestern Medical Group

 ...can focus on your passion practicing medicine. Please to learn more about benefits....  ...trained BE/BC Neurologist, specializing in Sleep Medicine, to join our growing team in Orland...  ...in the south suburbs of Chicago. A physician led medical group that promotes...