IT Help Desk Support Specialist 1 Job at America's Car-Mart, Rogers, AR

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  • America's Car-Mart
  • Rogers, AR

Job Description

Are you passionate about technology and enjoy solving problems? America’s CAR-MART, Inc. is looking for an Help Desk Support Specialist 1 to join our team! This is an exciting opportunity to develop your skills while supporting and maintaining critical infrastructure components that help drive our business.

Key Responsibilities:
With guidance and support, you’ll:

  • Apply your knowledge in three or more of the following areas:
    • PC setup and troubleshooting
    • Networking
    • Software deployment
    • Security systems (alarms and DVRs)
    • Shoretel phone systems
    • IP phone technology
    • Virtual Machine (VM) environments
  • Participate in team projects to improve and enhance our systems.
  • Ensure compliance with company policies, mission, vision, and ethical standards.
  • Complete daily tasks efficiently to meet deadlines.
  • Take on additional duties as assigned by your manager.

Qualifications:

  • Associate’s degree (A.A.) or equivalent from a two-year college or technical school.
  • Six months to one year of related experience and/or training.
  • Equivalent combinations of education and experience are also welcome!

This is a full time position and comes with many benefits plus, a fun, team work environment. The ideal candidate needs to be self motivated, ability to follow directions and be dependable.

Benefits:

We value our associates and offer a competitive benefits package designed to support your health, financial security, and work-life balance. When you join us, you can look forward to:

  • 401(k) Retirement Plan: Secure your future with access to our 401(k) program, including employer contributions
  • Stock Purchase Plan: Purchase company stock at a discounted rate, making it easier to become an invested partner in the company’s success.
  • Health Insurance: Comprehensive medical coverage to keep you and your family healthy.
  • Dental & Vision Insurance: Care for your smile and vision needs.
  • Life Insurance: Protect your loved ones with company-provided coverage.
  • Disability Insurance: Financial support during unforeseen circumstances.
  • Supplemental Benefits: Options for Critical Illness, Accident, and Hospital Indemnity coverage.
  • Paid Time Off: Enjoy well-deserved rest and relaxation.
  • Paid Holidays: Celebrate special days with your loved ones.
  • Employee Assistance Program (EAP): Access confidential support for personal and professional challenges through ENI, including counseling services, financial and legal consultations, health advocacy, work-life resources, and wellness programs.

Employment is contingent upon your pre-employment background review, drug test, satisfactory MVR, and any state or local requirements for necessary licensure, as applicable

#corp

Job Tags

Full time, Local area,

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