Job Description
Join Our Team at Skin and Cancer Institute!
Are you passionate about dermatology and skin health? Do you thrive in a dynamic, patient-focused environment? Skin and Cancer Institute is looking for dedicated professionals to join our team!
Position Summary
The Medical Assistant – Back Office is responsible for supporting physicians and nursing personnel in delivering high-quality patient care. This role includes both clinical and administrative responsibilities such as assisting with patient procedures, maintaining treatment rooms, verifying insurance, scheduling, and providing exceptional customer service in a dermatology office setting.
Key Responsibilities
Clinical Duties
- Assist providers with patient care procedures and clinical tasks.
- Escort patients to exam rooms and prepare them according to clinical standards.
- Record patient information, vitals, and documentation accurately and promptly into EMR.
- Maintain exam and treatment rooms: clean, stock, and sterilize instruments and supplies.
- Coordinate patient care following physician direction and company policies.
- Process medical documentation in an organized, accurate, and timely manner.
- Maintain strict patient confidentiality in accordance with HIPAA regulations.
- Respond calmly and appropriately in emergency situations.
- Ensure treatment information is accessible by organizing patient records.
Administrative Duties
- Schedule patient appointments in person and by telephone.
- Keep patient appointments on track by notifying providers of arrivals or delays.
- Verify insurance benefits, obtain pre-certifications, and process authorizations as needed.
- Maintain accurate scheduling and patient records across multiple systems.
- Answer phones, triage calls, and assist patients with questions or concerns.
- Ensure all front and back-office tasks are completed with a high level of organization and attention to detail.
- File, scan, and retrieve patient documents as necessary.
- Travel to alternate sites or for training as required.
Skills & Qualifications
- 1+ year of experience in a dermatology office with back office duties (preferred but not required).
- 3+ years of experience as a Medical Assistant in any medical specialty.
- Strong knowledge of medical terminology and patient care procedures.
- Experience verifying insurance, processing authorizations, and scheduling.
- Effective verbal and written communication skills.
- Excellent customer service, organizational, and multitasking abilities.
- EMR experience required; surgical environment experience is a plus.
- Must be computer literate and self-motivated with the ability to manage solo tasks and projects.
- Friendly and professional demeanor both in person and on the phone.
- Ability to maintain confidentiality and professionalism at all times.
- Bilingual skills are a plus.
What We Offer:
- Competitive salary and benefits
- Health, dental, vision, and ancillary insurance options
- 401K retirement savings
- Paid time off
- Professional development opportunities
- Supportive and fair work environment
� Apply Today!Be a part of a dynamic team that’s transforming skin health.
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