Job Description

Job Requisition ID: 47141 
Closing Date: 06/17/2025
​Agency:  Department of Children and Family Services
Class Title: OFFICE COORDINATOR - 30025 
Skill Option:  None 
Bilingual Option:  None
Salary: Anticipated Starting Salary (Eff. 7/1/25) $4,128/ month; Full Salary Range $4,128 - $5,450/ month
Job Type: Salaried
Category: Full Time 
County: Sangamon
Number of Vacancies: 1
Bargaining Unit Code:  RC014
Merit Comp Code:  

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

The Illinois Department of Children and Family Services is seeking an organized, professional, and energetic individual to serve as Administrative Secretary. Under direction, this position will perform technical, administrative secretarial, and office support functions for the Deputy Chief of Staff. The position will conduct special projects and studies and abstract information and supporting data in preparation for meetings, work projects, and reports. This position provides a great opportunity for someone who is detail oriented and interested in playing a supporting role in the Department’s operations. DCFS offers a competitive compensation plan, excellent benefits, and a pension program. The ideal candidate for this position will have excellent organizational skills and strong communication skills. We invite you to join our innovative team to help make a positive difference in the lives of the children and families of Illinois.

Essential Functions

• Performs complex technical office support functions for a unit supervisor and professional staff within the Administrative Hearings Unit; enters system commands; keys in documents, including variable information locations; establishes the code for document recall purposes; references appeal information and correspondence; completes redaction of files consistent with applicable rules and statutes; prepares redacted files for mailing; communicates with other units with regard to obtaining complete client files necessary for appeals.
• Receives incoming mail and files, distributing to appropriate staff member; accesses tickler files to determine appropriate distribution; prepares outgoing correspondence for mailing
• Serves as lead worker to clerical staff; assigns the read and edit child abuse reports as part of the appeal process; serves as a group leader to staff engaged in complex clerical work; provides guidance, direction, and training to staff; reviews work of clerical staff; provides input into performance evaluations.
• Serves as training coordinator regarding appeal policies and procedures.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

• Requires knowledge, skill, and mental development equivalent to two years of business college, or completion of high school and two years related office experience, or two years of independent business experience.

Conditions of Employment

1. Requires ability to pass a background check
2. All conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

About the Agency

DCFS is deeply committed to the welfare and protection of children. Our goal is to protect children by strengthening and supporting families. In every effort, from receiving hotline calls to reaching family reunification or foster care and adoption, children and families are our focus.

  Work Hours: Monday-Friday 8:30am-5:00pm
Work Location: 4 W Old State Capitol Plz, Springfield, Illinois, 62701-1222
Agency Contact: Lily Koehl
Email: lillian.koehl@illinois.gov
Posting Group: Office & Administrative Support

PUC #: 90683271

This position DOES NOT contain “Specialized Skills” (as that term is used in CBAs).

APPLICATION INSTRUCTIONS

Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so. 

State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the  Illinois.jobs2web.com homepage in the blue ribbon. 

Non-State employees should log in on the using the “View Profile” link in the top right of the  Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.

The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

• donotreply@SIL-P1.ns2cloud.com
• systems@SIL-P1.ns2cloud.com

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