Austin, TX
Pay range: $28-30/hour
Job description
Client is helping our client find an IT Support Specialist to join its team.
In this role, you'll serve as the front-line technical support resource for employees, contractors, and visitors. You'll manage day-to-day user support, device setup, account provisioning, and on-site IT coordination. The role emphasizes user experience and systems readiness, with occasional support for hardware installation projects alongside the field technician.
The ideal candidate is customer-focused, organized, and enjoys solving technical problems in a people-facing environment. You're comfortable juggling multiple requests, documenting solutions, and maintaining a secure, well-run IT operation.
As an IT Support Specialist, you'll:
Ideal candidate profile
Daily tasks
The IT Support Specialist serves as the front-line technical support resource for company employees, contractors, and visitors. You'll manage daily user support, device setup, account provisioning, and on-site IT coordination. This role focuses on user experience and systems readiness, occasionally assisting with hardware installation projects alongside the Field Technician.
Required skills
Business driver of role
Fast-growth autonomous vehicle and robotics company scaling safe, secure, and reliable delivery solutions. We build very real products that operate in the real world - and our team moves fast. Our work is deeply collaborative across engineering, operations, product, and safety. We care about building well, supporting one another, and doing things the right way.
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