Records Production Clerk Job at Acadian Air Med, Lafayette, LA

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  • Acadian Air Med
  • Lafayette, LA

Job Description

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  • Job Title

Records Production Clerk

  • Location

Lafayette, LA

  • Department

Corporate / Administrative & Support

  • FLSA Status

Non-Exempt

  • Shifts Hiring

Full-time

The Risk Management department of Acadian Ambulance has an available full-time position for a Records Production Clerk.

This entry-level role within the Compliance Department reports directly to the Compliance Supervisor. This role processes entry-level medical and billing records requests and incoming patient inquiries.

This is an in-office position with a Monday through Friday schedule, from 8am - 5pm. No work from home or remote options available.

Duties And Responsibilities

  • Answer & return phone calls about records requests;
  • Review and respond to emails regarding records requests;
  • Create requests in the internal Records Production tracking system;
  • Process entry-level records production requests;
  • Communicate with requestors as needed to obtain proper patient demographic information;
  • Complete a thorough search and document retrieval from multiple platforms;
  • Create certification pages and invoices for records;
  • Complete records affidavits;
  • Complete proper notes and documentation in the internal Records Production tracking system;
  • Assist in processing records production payments as assigned;
  • Answer and process incoming patient inquiries via phone and email;
  • Other Records Production and Patient Inquiry duties and responsibilities as assigned.

Qualifications

  • HS Diploma or GED equivalent
  • Basic computer skills
  • Problem solving abilities
  • Excellent communication and customer relation skills
  • Ability to adhere to productivity goals and departmental guidelines
  • Demonstrate a strong work ethic and work independently
  • Ability to multitask
  • Possess strong organizational skills
  • Understands HIPAA guidelines

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as protected veteran.

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Job Tags

Full time, Work at office, Work from home, Monday to Friday, Shift work,

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