VIP Concierge Agent Job at Peppermill & Western Village, Reno, NV

NzZwVm5oUXJvSXVrLzRCcjQ1U0E3czFpS2c9PQ==
  • Peppermill & Western Village
  • Reno, NV

Job Description

The VIP Concierge Agent is responsible for providing personalized services such as booking accommodations, dinning, and entertainment for our VIP guests.

Duties:

  • Build strong relationships and memorable experiences for guests to ensure a high level of guest satisfaction.
  • Check-in and check-out VIP guests.
  • Answer phones in a timely, courteous and professional matter.
  • Assist all hotel guests by providing information, directions, tours, entertainment etc.
  • Prepare and serve complimentary drinks for VIP guests.
  • Reserve rooms for VIP guests and accommodate any special room requests.
  • Input same day reservations for VIP guests, verifying marketing codes.
  • Book restaurant reservations for all on property outlets and cabanas for guests.
  • Assist in play evaluations for VIP guests.
  • Arrange limousine transportation for guests.
  • Provide support for Special Event functions.
  • Promptly review and respond to all VIP Service email requests from guests or hosts.
  • Maintain appearance and cleanliness of VIP Service and Concierge areas.

Qualifications:

  • Must be at least 21 years old.
  • High school diploma, G.E.D or college degree preferred.
  • Must be able to maintain a valid license with the Gaming Control Board and a valid Alcohol Awareness Card
  • Experience in a Hotel/Casino environment preferred.
  • Experience with the AS/400 and CMS Tracking System preferred.
  • Knowledge of nearby destinations and directions to them.

Job Tags

Similar Jobs

shíshálh Nation

Controller Job at shíshálh Nation

 ...The Position The Controller plays a key leadership role in managing the financial operations of the shshlh Nation Government. Reporting to the CFO, the Controller is responsible for overseeing accounting, financial reporting, internal controls, audit preparation, and... 

Claritev

Remote Coordination of Benefits - Medical Claims Investigator Job at Claritev

 ...along with two (2) years of direct experience in medical claims investigation or data mining / coordination of benefits auditing. Attainment...  ...protected veteran status. If you would like more information on your EEO rights under the law, please click here . Jobicy JobID:... 

Insight Global

Senior GRC Analyst/PM - INTL Job at Insight Global

Job DescriptionInsight Global is looking for a Senior GRC Analyst/Program Manager to join the Information Security org for one of our clients specializing in outdoor wear and drink containers. The role involves designing and leading risk assessment initiatives by identifying... 

Gastro Health

Gastroenterologist needed in Northwest, Ohio Job at Gastro Health

 ...To support our continued growth, we are seeking a full-time Gastroenterologist for our established and stable Lima, Ohio practice founded in 1977. Gastro Health is an extensive and diverse group of professionals dedicated to digestive and liver health. Now with 1... 

Compass Group

HOUSEKEEPER (FULL TIME) Job at Compass Group

 ...are hiring immediately for a full time HOUSEKEEPER position. Location : Memorial Hermann...  ...upon interview. Requirement : No experience required. Pay Rate: $15.00 per hour....  ...duties to maintain establishments, including hotels, restaurants and hospitals, in a clean...