Job Description

Loan Officer Assistant 

Encino, CA 

Full-Time or Part-Time 

Mutual of Omaha Reverse Mortgage 

Mid Level 

Mutual of Omaha Reverse Mortgage is a Fortune 300 Company. It is inspired by hometown values and a commitment to being responsible and caring for each other. We exist for the benefit of our customers and employees.   

 
Mutual of Omaha Mortgage is a full-service lending company offering both Forward and Reverse Mortgage products including a complete line of residential mortgage, refinancing, specialty, and HECM loans. We employ a knowledgeable staff of experienced Loan Officers with an operations team that is second to none. If you are interested in joining a team that promotes from within and works together toward a common goal of helping customers with their mortgage needs please review and apply for our opening below! 

 
Mutual of Omaha Reverse Mortgage is searching for a Loan Officer Assistant to join our team in the Encino area! 

 
Job Purpose: 
The Loan Officer Assistant (LOA) will support high producing Loan Officers in all aspects of the reverse mortgage loan origination process. The LOA is responsible for reviewing files for adherence to underwriting standards and ensuring completeness of submission.  Contacts borrower and/or mortgage broker to collect necessary documentation and act as a liaison between origination staff, underwriters, and customers.   

 
Duties and Responsibilities:  

• Provide administrative/clerical, marketing, communication and relationship management, and processing support to Loan Officer which allow them more time to originate and generate new business 
• Work closely with LO agents and pre-approved customers to obtain status of home-buying process and purchase offers   
• Maintain effective communication with agents and customers to obtain timely receipt of loan packages, executed Agreement of Sale, and all trailing loan documents 
• Organize and maintain database of current loan pipeline and track loan status as well as appraisal, loan conditions and closing deadlines. Work closely with LO, Loan Processing, internal closing department and external title closing companies to insure loan conditions are cleared 
• Provide administrative support in the collection and preparation of submitting loan application with supporting documentation to processing OR Prepare and submit loan application to processing, resolve file issues, conversations with customers, vendors and referral partners. 
• Coordinate, create, track and distribute marketing materials 
• Send and collect 1003, disclosures and supporting documentation from customer for completion and signatures 
• Perform other duties as necessary 

 
Qualifications: 

• Previous mortgage loan officer assistant or processor experience required.  
• Maintain education with regulatory and industry standards and requirements 
• Ability to communicate effectively both verbally and written 
• Strong customer service/ presentation skills 
• Highly Self-Motivated and proactive 
• Strong business acumen 
• Ability to problem solve and define the root issues 
• Excellent computer skills and working knowledge of MS Office products 

 
This role pays $18.75 per hour for full or part-time. 

Mutual of Omaha Mortgage is an Equal Opportunity Employer, and we encourage diverse, talented, qualified applicants to apply. We offer an extensive compensation package. Benefits include: 

• Vacation — Vacation hours accrue on a per pay period basis. Balance maximums are based on years of service. 
• Paid Sick Time — 40 hours of paid sick time after 90 days of employment. State sick time requirements will be added as needed. 
• 9 Paid Holidays + 1 Cultural Celebration Day (Floating Holiday) 
• Multiple PPO Medical Plans, as well as HDHP eligible plan. 
• Dental Coverage 
• Vision Coverage 
• Company Paid Life Insurance 
• 401K with a generous employer match 
• Additional Benefits including – Optional Life, FSA, Pet Insurance etc. 
• Free Legal Services 
• Employee Loan Program 

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