Job Description

Service Technician – Automotive

We run an honest shop and need honest, hard-working technicians. To be a success at our dealership, you need to have solid skills and solid ethics. We also know that to keep a good service tech, a dealership must treat them right by paying them well and offering Audi factory training support as well as advancement opportunities. Here, you’ll work alongside some of the best in the business and make great money while doing it. If you love diagnosing and repairing vehicles while maintaining a positive attitude, then let’s talk!

Here’s what we have to offer:

• Aggressive Flat Rate and Productivity Bonus Plan for high performers
• Annual Technician Retention Bonus
• Modern, air conditioned and heated facility
• Advanced factory tools and diagnostic equipment
• Team focused leadership and Customer First culture
• High maintenance and repair demand from customers
• Management support to maintain and achieve factory technician certifications

Job Responsibilities

• Examine and diagnose vehicles
• Perform Video Multipoint Inspection on every vehicle
• Discuss repairs with shop foreman or service advisor
• Communicate additional service requests to service advisor
• Plan work in cooperation with shop foreman
• Provide labor estimates to the service advisor
• Monitor repair time and update service advisor
• Maintain strict adherence to dealership policies on vehicle care and operation
• Complete story and/or documentation for client repairs
• Assist in mentoring technician trainees
• Complete Carlock University and factory training
• Keep current with factory technical bulletins
• Understand and follow federal, state and local regulations (such as disposal of hazardous waste)

Education and/or Experience

High school diploma or GED (general equivalency diploma); and 3-5 years of related experience and/or training; or equivalent combination of education and experience.

Certificates, Licenses, Registrations

Operator Driver's License & State Inspection License

Compensation

Compensation is based on experience and commensurate with Fortune 500 companies.

Relocation package available for qualified candidates.

Benefits

• Benefits include health insurance, dental and vision insurance, life insurance, paid time off, supplemental insurance policies, 401(k) plans, and paid Holidays.

About Us

Carlock Automotive Group has been a trusted name in the automotive industry for over 50 years, growing from a family business in Arkansas to a multi-state network of dealerships representing 17 premier brands. With locations across Tennessee, Mississippi, Alabama, and Louisiana, Carlock offers an exciting and dynamic work environment where team members play a key role in delivering top-tier sales, service, and financing to customers. Family-owned for three generations, the Carlock family has built a reputation for excellence, fostering a workplace culture centered on expertise, customer satisfaction, and career growth. Our dealerships provide endless opportunities to be part of something exceptional.

At Carlock, we seek passionate individuals committed to learning and perfecting their craft. As a member of the Carlock family, you’ll receive continuous training and development opportunities to grow your career. We believe in promoting and cultivating the next generation of automotive leaders. With manufacturer-sponsored courses and annual training programs, we invest in your long-term success. In addition to professional growth, we offer competitive benefits, including health, dental, and vision insurance, life insurance, paid time off, supplemental insurance, 401(k) plans, and paid holidays. From your first day with us to the road ahead, we're committed to fueling your growth and guiding your journey every mile of the way.

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